Last Updated: February 8, 2025
MOBINUX LLC ("MOBINUX," "we," "us," or "our") is committed to protecting the privacy and security
of your personal information. This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you visit our websites, use our mobile applications, or engage
with our services (collectively, the "Services").
This Privacy Policy applies to all products and services offered by MOBINUX LLC, including our
websites, web applications, mobile applications (iOS and Android), SaaS platforms, and any
related services.
1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy
informs you about how we handle your personal data when you use any of our Services and tells
you about your privacy rights and how the law protects you.
By using our Services, you consent to the collection, use, and sharing of your information as
described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy,
please do not access or use our Services.
2. Data We Collect
2.1 Personal Information
We may collect the following categories of personal information:
- Identity Data: First name, last name, username or similar identifier,
title, date of birth
- Contact Data: Email address, telephone numbers, billing address, delivery
address
- Account Data: Username, password (encrypted), account preferences and
settings
- Financial Data: Payment card details, bank account information, billing
history (processed through secure third-party payment processors)
- Professional Data: Company name, job title, business information
2.2 Technical Data
When you access our Services, we automatically collect certain technical information:
- Device Information: Hardware model, operating system and version, unique
device identifiers (UDID, IMEI, advertising ID), device settings, screen resolution
- Network Data: IP address, Internet service provider (ISP), browser type and
version, time zone setting, Wi-Fi connection information
- Usage Data: Pages visited, features used, actions taken, time spent on
pages, referring URLs, access times and dates
- Location Data: Approximate location based on IP address; precise location
only with your explicit consent (applicable to mobile apps)
- Diagnostic Data: Crash logs, performance data, error reports
2.3 Content Data
Information you actively provide through our Services:
- Messages, feedback, and communications sent through our contact forms, support channels, or
in-app messaging
- Survey responses and feedback submissions
- Content you upload, post, or share within our applications
- Any other information you voluntarily provide to us
3. How We Collect Data
We collect your data through the following methods:
- Direct Interactions: When you create an account, fill out forms, subscribe
to services, contact us, or provide feedback
- Automated Technologies: As you interact with our Services, we automatically
collect Technical Data through cookies, server logs, web beacons, pixels, and similar
technologies
- Third-Party Sources: We may receive data from analytics providers (e.g.,
Google Analytics), advertising networks, social media platforms, payment processors, and
publicly available sources
- Mobile App SDKs: Our mobile applications may use software development kits
(SDKs) from third-party service providers for analytics, crash reporting, and performance
monitoring
4. How We Use Your Data
We use the information we collect for the following purposes:
4.1 Service Delivery
- To provide, operate, and maintain our Services
- To process and manage your account registration
- To process transactions and send related billing information
- To deliver customer support and respond to your requests
- To personalize your experience and deliver content and features relevant to your interests
4.2 Communication
- To send you updates, security alerts, and administrative messages
- To communicate about products, services, offers, promotions, and events (with your consent
where required)
- To respond to your comments, questions, and requests
- To send push notifications (mobile apps — you can disable this in device settings)
4.3 Improvement & Analytics
- To monitor and analyze usage patterns and trends
- To improve, test, and enhance our Services
- To develop new products, services, and features
- To conduct research and analysis for business planning purposes
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
4.4 Legal Compliance
- To comply with applicable laws, regulations, and legal processes
- To protect our rights, privacy, safety, or property, and/or that of our users or the public
- To enforce our Terms of Service and other agreements
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: Processing necessary for the performance of a
contract with you (e.g., providing our Services)
- Consent: Where you have given explicit consent for specific processing
activities (e.g., marketing emails, push notifications, precise location tracking)
- Legitimate Interests: Processing necessary for our legitimate business
interests, where those interests do not override your fundamental rights (e.g., fraud
prevention, analytics, service improvement)
- Legal Obligation: Processing necessary to comply with applicable laws and
regulations
6. Data Sharing & Disclosure
We do not sell your personal information. We may share your information in the following
circumstances:
6.1 Service Providers
We share data with third-party service providers who perform services on our behalf, including:
- Cloud hosting and infrastructure providers (e.g., AWS, Google Cloud, Vercel)
- Payment processors (e.g., Stripe, PayPal)
- Email service providers for transactional and marketing communications
- Analytics and performance monitoring services
- Customer support tools and platforms
These providers are contractually obligated to use your data only as necessary to provide their
services to us and are required to maintain the confidentiality and security of your
information.
6.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by
public authorities (e.g., a court order, government agency, or law enforcement).
6.3 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or similar event, your
information may be transferred as part of that transaction. We will notify you of any such
change and any choices you may have regarding your information.
6.4 With Your Consent
We may share your data with other third parties when we have your explicit consent to do so.
7. Cookies & Tracking Technologies
7.1 What Are Cookies
Cookies are small data files placed on your device when you visit a website. We use cookies and
similar tracking technologies to track activity on our Services and hold certain information.
7.2 Types of Cookies We Use
- Essential Cookies: Required for the operation of our website. They enable
core functionality such as security, session management, and accessibility. These cookies
cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our
Services by collecting and reporting information anonymously (e.g., Google Analytics).
- Functionality Cookies: Enable enhanced features and personalization, such
as remembering your preferences and settings.
- Advertising Cookies: Used to deliver relevant advertisements and measure
the effectiveness of advertising campaigns. These cookies may be set by third-party
advertising networks.
7.3 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling
certain cookies may affect the functionality of our Services. Most web browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific sites
- Block all cookies from being set
- Delete all cookies when you close your browser
8. Mobile Applications
This section specifically addresses data collection and usage within our mobile applications.
8.1 App Permissions
Our mobile applications may request access to certain features and data on your device. You can
grant or revoke these permissions at any time through your device settings. Permissions may
include:
- Camera: To allow you to take photos, scan documents, or use QR code
features within the app
- Photo Library: To allow you to upload images from your device
- Location Services: To provide location-based features and services. Precise
location is only collected with your explicit opt-in consent
- Push Notifications: To send you important updates, alerts, and promotional
messages. You can disable this in your device settings at any time
- Storage: To save files, cache data, and enable offline functionality
- Contacts: Only if explicitly required by a specific app feature, and always
with your consent
- Microphone: Only if the app includes voice-related features, and always
with your consent
- Biometric Data: For authentication purposes (e.g., fingerprint, Face ID).
Biometric data is processed locally on your device and is never transmitted to our servers
8.2 App Analytics & Crash Reporting
Our apps may collect diagnostic data to improve performance and stability, including:
- App crash reports and error logs
- Performance metrics (load times, memory usage, battery impact)
- Feature usage statistics
- App version and configuration information
This data is collected through industry-standard SDKs (such as Firebase Crashlytics, Sentry, or
similar services) and is used solely for improving the quality and reliability of our
applications.
8.3 In-App Purchases
If our applications offer in-app purchases or subscriptions, payment processing is handled by the
respective app store (Apple App Store or Google Play Store). We do not directly collect or store
your payment information for in-app purchases. We receive only transaction confirmation data
from the app stores.
8.4 Advertising in Apps
Some of our free applications may display advertisements. We may use third-party advertising
networks that collect device advertising identifiers (IDFA on iOS, GAID on Android) to serve
personalized ads. You can opt out of personalized advertising through your device settings:
- iOS: Settings → Privacy & Security → Tracking → disable "Allow Apps to
Request to Track"
- Android: Settings → Google → Ads → enable "Opt out of Ads Personalization"
8.5 Background Data Collection
Our applications do not collect data in the background unless explicitly required for a feature
you have opted into (e.g., background location for navigation or real-time updates). You can
control background activity through your device settings.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal
data, including:
- Encryption of data in transit using TLS/SSL protocols
- Encryption of sensitive data at rest using AES-256 or equivalent standards
- Regular security assessments, penetration testing, and vulnerability scanning
- Access controls and authentication mechanisms for internal systems
- Employee training on data protection best practices
- Secure development lifecycle practices (SDLC)
- Incident response and breach notification procedures
While we strive to protect your personal information, no method of transmission over the Internet
or method of electronic storage is 100% secure. We cannot guarantee absolute security.
10. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it
was collected, including satisfying legal, accounting, or reporting requirements. Specific
retention periods include:
- Account Data: Retained for the duration of your account and for 30 days
after account deletion to allow for account recovery
- Transaction Data: Retained for a minimum of 5 years for accounting and tax
compliance purposes
- Analytics Data: Retained for up to 26 months in aggregated, anonymized form
- Communication Records: Customer support interactions are retained for up to
3 years
- Marketing Data: Retained until you unsubscribe or withdraw consent
When data is no longer needed, it is securely deleted or anonymized so that it can no longer be
associated with you.
11. Your Rights
Depending on your location and applicable data protection laws, you may have the following rights
regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete
personal data
- Right to Erasure: Request deletion of your personal data under certain
circumstances ("right to be forgotten")
- Right to Restriction: Request restriction of processing of your personal
data
- Right to Data Portability: Receive your personal data in a structured,
commonly used, machine-readable format
- Right to Object: Object to processing of your personal data based on
legitimate interests or for direct marketing purposes
- Right to Withdraw Consent: Where processing is based on consent, you have
the right to withdraw consent at any time
- Right to Lodge a Complaint: You have the right to lodge a complaint with a
supervisory authority if you believe your data protection rights have been violated
To exercise any of these rights, please contact us at privacy@mobinux.com. We will respond to your request
within 30 days.
11.1 California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer
Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to delete personal information we have collected from you
- The right to opt-out of the sale or sharing of your personal information (we do not sell
personal information)
- The right to non-discrimination for exercising your privacy rights
- The right to limit use and disclosure of sensitive personal information
11.2 European Economic Area Residents (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data
Protection Regulation (GDPR) as outlined above. Our legal basis for processing your data is
described in Section 5. For GDPR-related inquiries, please contact our Data Protection team at
privacy@mobinux.com.
12. Children's Privacy
Our Services are not intended for children under the age of 13 (or the applicable age of consent
in your jurisdiction). We do not knowingly collect personal information from children under 13.
If we become aware that we have inadvertently collected personal data from a child under 13, we
will take steps to delete such information immediately.
If you are a parent or guardian and believe your child has provided us with personal information,
please contact us at privacy@mobinux.com so that we can
take appropriate action.
For applications specifically designed for or accessible to children (if applicable), we comply
with the Children's Online Privacy Protection Act (COPPA) and equivalent international
regulations.
13. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which
you reside. These countries may have data protection laws that are different from the laws of
your country.
When we transfer personal data outside of your jurisdiction, we ensure appropriate safeguards are
in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Processing Agreements (DPAs) with our service providers
- Compliance with applicable data transfer mechanisms and frameworks
14. Third-Party Links & Services
Our Services may contain links to third-party websites, services, or applications that are not
operated by us. We have no control over and assume no responsibility for the content, privacy
policies, or practices of any third-party sites or services.
We strongly advise you to review the privacy policy of every site you visit. Any information you
provide to third-party sites is governed by their respective privacy policies, not ours.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes
by:
- Posting the new Privacy Policy on this page with an updated "Last Updated" date
- Sending you an email notification (for material changes that affect how we process your
data)
- Displaying a prominent notice within our applications
We encourage you to review this Privacy Policy periodically. Your continued use of our Services
after the posting of changes constitutes your acceptance of such changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data
practices, please contact us:
MOBINUX LLC
Data Protection Inquiries
Email: privacy@mobinux.com
General: contact@mobinux.com
Website: www.mobinux.com
We aim to respond to all legitimate requests within 30 days. Occasionally, it may take us longer
if your request is particularly complex or you have made multiple requests.